Delivery Policy

This post is also available in: 繁體中文

We deliver to most areas in Hong Kong.

Please track your orders by using the tracking numbers given after the shipment is created. Or please contact relevant courier services company to track your shipment.

Once the order is shipped out, any changes in the address shall be arranged with relevant courier services company by contacting their Customer Service directly. Any incurred expenses shall be borne by the customer.

If the shipment cannot be successfully delivered to the customer due to personal reasons, please contact relevant courier services company directly in order to make further arrangements. If the delivery cannot be reached multiple times, your order might risk being cancelled and not refunded.

Delivery will be delayed if a typhoon signal no. 8 is raised or black rainstorm warning is in effect.

Orders will be delivered to the address provided by customer when placing their order. An order can be delivered to one address only. If customer requires sending orders to multiple addresses, customer needs to place a separate order for each address.

V Brands Limited reserves the right to amend the delivery policies at any time without prior notice.